Komodor Evaluation: PreFlight Check

This article outlines the steps teams will need to execute in order to begin a supported trial.  

Supported trials include a consultation with a Solutions Engineer, customized test cases and working collaboratively to create an ROI analysis and Business value assessment.

If you are interested in getting support for your evaluation, setup a demo and ask to talk to an SE.

1) Identification of any required security questionnaires from your organization

Typically our customers will have questions from their own security teams that Komodor will need to address before the installation of the agent on your clusters can proceed.   Komodor is built with the security of your data in mind, so we will be happy to address any and all.

 

2) Identification of evaluation clusters

Select 2-4 high-activity clusters that are used by the target audiences for the evaluation 

If your Use Case is And your Target Audience is We Recommended Why This Matters
Reducing MTTR SREs, Platform Engineers, DevOps Production Production issues directly impact reliability KPIs and customer satisfaction.
Shift Left / Dev Exp. Developers, Application Teams, Product Teams Dev / Test / Staging (Primary)Production (Optional) Highlights real developer workflow challenges; shows value in faster iteration cycles.
Optimizing Costs Engineering, FinOps, SREs

Staging/Dev (Primary)

Production (to be discussed) 

 You need optimization across your fleet and you want to do it in a safe and reliable way. You also have different requirements to optimize production vs staging/dev. Staging/dev tends to be overlooked and have the highest propensity for cost impact.
The use cases are additive (you may have all 3!) Choose clusters where the target audience operates day-to-day and ensure the environment reflects their real-world challenges. Select clusters that are representative of the challenges your want to solve for (MTTR reduction, cost optimization, shifting devs to the right, etc)

 

3) Creating your Komodor account & initial admin user

  1. Select a person who you want to be a Komodor admin for your account 
    • Other users can also be granted admin permissions when invited
  2. Have that person go to https://app.komodor.com/ 
  3. Select ‘Sign up’ and then 'Create Account'
    • The initial signup here creates both the organizational Komodor account, as well as the user’s personal account.  
  4. After account creation, notify your Komodor SE so they can adjust required settings (i.e. uptier, extended expiration)

Note: No other users will go through this particular process to get an account, instead they will be invited (#4 below)

 

4) Komodor Agent installation in evaluation clusters

Komodor agents are deployed as a daemonset of each of the clusters you want to monitor and troubleshoot, and are easily deployed with a helm chart.

 

5) Inviting additional users to your Komodor account

Once you have setup your account in Step #2, that user can then invite other users into the account

 

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