Signing in to the Komodor Support Portal

To view your tickets and their updates, sign in at help.komodor.com.

How to sign in

1. Go to help.komodor.com and click Sign in.
2. Choose the option that matches your Komodor account:
   • Continue with Komodor US SSO — if you use app.komodor.com
   • Continue with Komodor EU SSO — if you use app.eu.komodor.com
3. Sign in with the same credentials you use for the Komodor platform.

Not sure which to choose? Look at the address you use to open Komodor day to day. If it contains eu, choose Komodor EU SSO.

Can't sign in?

• You picked the wrong option. Choosing the option that doesn't match your account won't sign you in. Go back and try the other one.
• You're returned to the help center still signed out. Close the tab, open a fresh browser window and try again — an old session can interfere.
• Still stuck? Email support@komodor.com and tell us which option you tried. You don't need to be signed in to reach us.

Signed in but can't see your tickets?

You'll see tickets you raised yourself. If you expect to see tickets raised by colleagues and don't, contact us, and we'll adjust your access.